Field employee tracking
Field employee tracking app for Indian teams
The problem: you can't see your field team
Most Indian businesses with a field team run it on phone calls and WhatsApp. A typical day looks like this:
Without a tracking app
- “Did you visit ABC Traders?”
- “Yes sir.”
- “Send the report.”
- “Sending.” — arrives at 9 PM, from memory
With VisitAssist
- 10:42 AM · ABC Traders
- GPS location recorded · selfie captured
- Check-out 11:05 AM · remarks added
- Visible on the manager's dashboard and in reports
- Managers can't tell whether a visit actually happened.
- Attendance lives in one place, customer visits in another, expenses on paper.
- Scheduled visits and completed visits are never compared.
- There is no audit trail when a customer or auditor asks “who came, and when?”
How VisitAssist tracks field employee work
- 1
Plan the day
Assign customer visits to each field agent from the web portal, or import a schedule from Excel.
- 2
Check in on site
The agent opens the mobile app at the customer and checks in. GPS coordinates, time and a watermarked selfie are recorded.
- 3
Check out with remarks
At the end of the visit the agent checks out and adds closing remarks — what was discussed, ordered or fixed.
- 4
Review in real time
Managers see check-ins on the dashboard, compare scheduled vs completed visits, and export reports to CSV.
Verification, not surveillance
A GPS check-in records location at the moment of a visit action; continuous tracking records location all day. VisitAssist uses check-ins. Location is captured when the agent checks in, checks out or performs GPS verification, and the camera is used only when the agent takes the visit selfie or a receipt photo. That is usually enough to answer the question managers actually care about — “was the visit real?” — and it is far easier to explain to your team.
Read exactly what is collected on the location data & privacy page.
What you get
- GPS check-in and check-out with automatic timestamps — how check-in works.
- Selfie proof watermarked with organisation name, agent, time and location.
- GPS drift and spoof detection on check-ins.
- Visit scheduling and a scheduled-vs-completed view per agent — visit scheduling & reports.
- Reports with CSV export, including closing remarks and mismatch distance.
- Expense claims submitted from the field and approved in one tap — reimbursements.
- ChatAssist, an AI assistant you can ask about visits, claims and team performance in English, Hindi or Tamil.
Who it's for
Field sales teams visiting dealers and retailers, distributors covering outlets, service engineers and installation technicians, collection agents, and any business where staff spend the day at customer locations. It fits teams of roughly 10–100 agents that want proof of visits without an enterprise rollout.
When it is not the right fit
If you need continuous live route tracking all day, full distributor and order management (DMS), van-sales order booking or AI shelf-image audits, VisitAssist is not the right tool today — an enterprise SFA suite will serve you better. See the honest comparison.
Frequently asked questions
What is a field employee tracking app?
A field employee tracking app records where and when employees who work outside the office did their work — usually through GPS check-ins at customer locations, visit logs and daily reports — so managers can verify field activity without phoning each person.
Does VisitAssist track employees all day?
No. VisitAssist captures GPS location when a field agent performs a visit action such as check-in or check-out. It does not run continuous background tracking of employees outside approved business activity in the app.
How do managers know a visit really happened?
Each check-in records GPS coordinates, a timestamp and a live selfie watermarked with the organisation, agent, time and location. Reports also show a mismatch distance, so a check-in made far from the client location stands out.
Can field employees fake their GPS location?
VisitAssist includes GPS drift and spoof detection on check-ins, and the selfie proof makes a fake check-in much harder to pass off. No system can promise zero misuse, but the combination of GPS, photo and timestamp gives managers solid evidence.
Is it suitable for a small team?
Yes. VisitAssist is built for teams of roughly 10–100 field agents and costs ₹99/user/month after a 7-day free trial. There is also a free plan for a single user.
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