Feature · Scheduling & reports
Visit scheduling and field visit reports
The problem it solves
Visit plans often live in a manager's head or a shared sheet. By evening nobody can say which planned visits were missed, which were done, and which unplanned visits happened instead. Reports arrive late, typed from memory, in different formats from each agent.
How it works
- 1
Create the schedule
Assign clients and visit dates to any field agent from the web portal, or bulk-import from Excel.
- 2
Agents see their day
The assigned schedule shows up in the agent's mobile app.
- 3
Visits are checked in
Each visit is checked in with GPS and a selfie, and checked out with remarks.
- 4
Reports build themselves
Visit counts, per-agent and per-client breakdowns and charts update automatically. Export to CSV in one click.
Reports you get
- Scheduled vs completed per field agent.
- Per-agent and per-client visit breakdowns, filterable by date, agent or client.
- Daily, weekly and monthly views with charts on the dashboard.
- CSV export for Excel or payroll, including check-in/check-out times, closing remarks and mismatch distance.
You can also ask ChatAssist, the built-in AI assistant, to schedule a visit or summarise team performance in plain English, Hindi or Tamil.
Who it's for
Sales managers planning dealer and retailer visits, distributors covering outlets on a regular beat, and service managers assigning site visits to engineers. Territory transfer is supported when an agent changes areas.
Limitations
VisitAssist schedules visits and reports on them; it does not do automatic route optimisation or order booking. If those are central to your process, look at the comparison page first.
Frequently asked questions
What is visit scheduling software?
Visit scheduling software lets a manager plan which customers each field employee will visit and when, and then check that those visits actually happened. In VisitAssist, schedules are created on the web portal and appear in the agent's mobile app.
Can I compare scheduled and completed visits?
Yes. VisitAssist shows scheduled vs completed visits per field agent, based on actual check-ins, so missed or unplanned visits are visible.
What should a field visit report contain?
A useful field visit report shows the customer, the agent, check-in and check-out times, the location, proof such as a photo, and remarks on the outcome. VisitAssist reports include these and can be exported to CSV, including closing remarks and mismatch distance.
Can I import schedules from Excel?
Yes. Visit schedules, users and clients can be bulk-imported from Excel, which helps when onboarding a larger team.
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